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Terms of Service

If you visit or shop at RestOnClouds.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future RestOnClouds.com service (e.g., check your order status) you also will be subject to these guidelines and conditions.

PRIVACY
Please review our Privacy Notice, which also governs your visit to RestOnClouds.com, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit RestOnClouds.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site is the property of RestOnClouds.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of RestOnClouds.com and protected by U.S. and international copyright laws. All software used on this site is the property of RestOnClouds.com or its software suppliers and protected by United States and international copyright laws.

TRADEMARKS
RestOnClouds has no affiliation with Tempur-Pedic North America Inc. Tempur-Pedic®, TEMPUR® Material are registered trademarks of Tempur-Pedic North America Inc. Throughout this website the terms Tempur-Pedic® Memory Foam Mattress, TempurPedic, TEMPUR® Material are used for identification purposes only.

RestOnClouds has no affiliation with Select Comfort Corporation. Select Comfort™ Sleep Number®, Select Comfort™ and the Double Arrow Design are registered trademarks of Select Comfort Corporation. The Sleep Number® bed by Select Comfort™ is a trademark of Select Comfort Corporation. Throughout this website the terms Select Comfort™ and Sleep Number® are used for identification purposes only.

RETURNS & WARRANTY

All memory foam mattresses come with a 90 night sleep trial. All air mattresses come with a 30 night trial. All returns must have an Return Authorization issued on or before the last day of your trial period. To obtain a return authorization, call 800-705-2056 ext. 2. A customer service representative will issue a "no-questions-asked" return authorization number. Customer is responsible for all shipping charges on Air Mattresses returned, and return shipping only on memory foam mattresses. After trial periods, RestOnClouds will be unable to issue any refunds. All mattress topper, foundation, pillow and bedding sales are final. If you believe you have received a defective item and would like to exchange it, please contact a RestOnClouds Customer Service representative as soon as possible. For warranty information, please call the phone number listed on the warranty card included with your order. If this information is unavailable, please call a RestOnClouds customer service representative who will be able to provide you with the correct information.

CANCELATIONS

If an order has not shipped and you wish to cancel before 24 hours there will be no cancellation fee. If you wish to cancel an order after 24 hours of placing it there will be a $20 cancellation fee for orders under $500. Orders over $500 will impose a $40 cancellation fee. If an order is canceled after it has shipped or if it is refused upon delivery, you will be liable for all delivery charges. This includes the cost of shipping the product(s) out to you and the cost of bringing the product(s) back to our distribution center. A mandatory 15% restocking fee will be deducted from all canceled or refused orders that have already shipped. This policy applies to all orders including orders that qualified for free delivery.

All Cancelled Orders over $2000 will impose a $200 Cancellation Fee.

PRICING & SERVICE

All prices are subject to change without notice.  Website and call in prices may vary.  RestOnClouds reserves the right to refuse sale to any person for any reason. RestOnClouds is not liable for website related mishaps including incorrect shipping fees or product prices.  In the event of a website related issue, the customer will be contacted to approve any additional fees required.  There is no fee for cancelation of orders that have issues as a result of the website.


 

©2013, RestOnClouds. All rights reserved. This entire site with its content is copyright protected. All images are invisibly watermarked and cannot be used without explicit agreement from RestOnClouds.

RestOnClouds products are not meant to diagnose or treat any sort of medical problem. The testimonials on this web site are the opinions of the customers who submitted them. If you think you have any physical or medical problems, please consult a doctor to determine if a memory foam mattress is right for you. Only a medical doctor can diagnose and treat back pain, physical discomfort or other ailments you may have.

RestOnClouds has no affiliation with Tempur-Pedic North America Inc. Tempur-Pedic®, TEMPUR® Material are registered trademarks of Tempur-Pedic North America Inc. Throughout this website the terms Tempur-Pedic® Memory Foam Mattress, TempurPedic, TEMPUR® Material are used for identification purposes only.

RestOnClouds has no affiliation with Select Comfort Corporation. Select Comfort™ Sleep Number®, Select Comfort™ and the Double Arrow Design are registered trademarks of Select Comfort Corporation. The Sleep Number® bed by Select Comfort™ is a trademark of Select Comfort Corporation. Throughout this website the terms Select Comfort™ and Sleep Number® are used for identification purposes only.

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